Payments, Shipping & Cancellations
Payment is accepted using Afterpay, ZipPay, Humm, Laybuy, PayPal or Direct Bank Deposit.
Postage is available Australia Wide. We use Australia Post offering a flat rate postage cost of $12.95. Free shipping over $150.
Australia Post is our preferred shipping company but we also use Sendle for larger parcels. Any orders that won't fit in a 500g, 3kg or 5kg Australia Post satchel will need to be manually quoted and may incur extra postage costs.
Cancellations & Refunds
Due to the nature of our products, returns and/or refunds will not be accepted due to change of mind.
If you place an order choosing LOCAL PICK UP on checkout and you are not local to the Whitsundays QLD, you will be invoiced for the shipping costs. If no payment within 48hrs, your order will be cancelled.
Any cancelled orders will incur a 10% cancellation fee.